in stock, ready to be shipped
✔ Questions? Call Day or Night: 800-971-5369
✔ Lifetime Phone Support and Troubleshooting
✔ Free Shipping and No Sales Tax
✔ Live Chat Available Every Day
✔ Guaranteed Lowest Price
✔ Authorized Dealer
Most items delivered within 5 to 8 days
Recliners and beds can take 1 to 3 weeks
Pay installments: Shop Pay at checkout
Feel free to over phone: 800-971-5369
About the Journey Luxe Scooter:
Drive up to 13 mph for an impressive 35 miles on a single charge with the Journey Luxe Scooter. This electric mobility scooter offers a smooth ride with front and rear suspension and 16” pneumatic tires for effortless maneuvering over various terrains. The fully adjustable large captain’s seat provides exceptional comfort and accommodates up to 400 lbs. Stay informed with the LED console displaying speed, mileage, and battery status. The full LED lighting package ensures visibility with turn signals, brake lights, and an ultra-bright headlight. Enjoy peace of mind with dual rear-view mirrors and the Electric Brake Assist hand-braking system. The Journey Luxe is a reliable and powerful mobility solution.
Model: Journey Luxe Weight Capacity: 400 LB Speed: Up to 13 MPH Distance: Up to 35 Miles Per Charge (Distance Varies with Terrain, User Weight, Road Surface, etc.) Front Seat: Type: Adjustable Comfort Seat with Headrest Front seat: Size: 18” x 18” x 28” (LxWxH) Turn Radius: 73” Controller Type: BLDC Controller Swivel Seat: N/A Steering Height: 42” from Floor Recommended Tire PSI: 32 – 40 PSI Power: Electric 48 volts Motor Wattage: 500 Watts Motor Type: Brushless Motor Amps: (4) 20 Ah Batteries Volts: 48 Volts Dimensions: 63” x 28” x 42” (LxWxH) Floor Clearance: 4.5” Rear Basket: 10” x 20” x 11” (LxWxH) Batteries: (4) 12 Volt, 20 Ah, Deep Cycle, Maintenance Free, SLA Forward/Reverse Switch: Yes LED Lighting Package: LED Front Fender Reflectors Front Tire Size: 16” Rear Tire Size: 16” Charger: 48 Volt Smart Charger Throttle Type: Variable Twist Throttle Climbing Angle: Up to 12 Degrees Braking System: Electromagnetic Brakes Folded Height: N/A Headlight: Headlight with High and Low Beam Rear lights: Yes, Running Lights Electric Horn: Yes Scooter Weight: 260 LB Battery Indicator: Yes Front Suspension: Two Front Suspension Springs Rear Suspension: Two Rear Suspension Springs Reflectors: Yes Warranty: 3-Year Limited Warranty
Journey Health & Lifestyle™ warrants all our products to be free from defects in materials, workmanship and assembly. A standard twelve (12) months warranty from the original purchase date applies to the Luxe Scooter under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced. Contact Journey Health & Lifestyle™ before sending any product for warranty repair or replacement. Do not send any product without our prior written consent.
Limitations and Exclusions This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond the control of Journey Health & Lifestyle™.
Addendum In addition to the previously cited provisions of the standard one-year warranty above, the frame, mechanical and electrical components including the motor of each mobility product in the Journey Health & Lifestyle™ mobility line is further specifically warrantied for the same twelve-month period. In addition, warrantied instead for a six- (6) month period are the originally supplied battery, tires, fabric seat, seat back and seat cushion, all guaranteed to be free from defects in materials and workmanship for a period of six (6) months from the original purchase date.
If, within such warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall at the option of Journey Health & Lifestyle™ be repaired or replaced with new or refurbished product components. In some cases an installation kit with instructions may be provided to the owner to facilitate installation of a replacement product component. Warranty relating to mobility products does not include any labor charges incurred in product component installation. The warranty period of the repaired or replaced product shall terminate with the termination of the warranty period for the original product. The sole obligation of Journey Health & Lifestyle™, and the customer’s exclusive remedy under this warranty, shall be limited to such repaired or replaced product.
Unfortunately, the Luxe is not covered by Medicare.
Shipping After placing your order, please allow about 1 to 3 business days (Mon-Fri) to process your order and get it shipped out of the warehouse. After that, please allow another 4 to 5 days on the road. Generally, we tell our customers to expect a delivery within 5 to 8 total days from the day of purchase. We use standard ground shipping (UPS or FedEx) for most items, but larger items such as beds or recliners require freight shipping and usually take about 1 to 3 weeks for delivery. If you order a larger item that requires freight delivery, the shipping company will call you about a week before the estimated delivery date to schedule the drop off. Expedited shipping is currently not an option. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages. These shipping times are only estimates, as we occasionally experience delays due to supply chain issues.
Returns If you have any issues with your item, we are only a phone call or email away. We take care of all of our customers until they are satisfied with our products and service. If it's not right, we will find a way to make it right. We are happy to offer you a return within 30-days of the date of purchase. You will be responsible for any return shipping fees and a 2.9% processing fee. Lastly, some items may have no restocking fee, but some items may have a restocking fee that ranges anywhere between 5% to 20%. Every vendor is a little bit different, so please ask about your specific item for more information. To start a return, you can contact us at email@example.com or give us a call at 800-971-5369. To qualify for a return, the item must be in new/unused condition, and in the original box and packaging. Once your return is accepted, we’ll send you the instructions on how and where to send your package. Please note that most add-on accessories are non-refundable. Please also note that Journey UpBeds and Perfect Sleep Chairs are non-returnable items.
Damages/Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Exchanges The fastest way to ensure you get what you want is to go through the return process for the item you have, and once the return is accepted, you would then make a separate purchase for the new item.
Cancellations If you wish to cancel your order, please let us know as soon as possible. The sooner the better! In general, we will try to capture your payment at the time of shipment or after 7 days from the date of purchase to avoid any processing fees due to cancellation. However, if you choose to cancel your order after we have captured your payment, then you will be subject to a 2.9% processing fee.
Why buy from us?
If you buy from us, you are supporting a small business. We operate with only 3 employees! And you can rest assured that if you have any issues with your item, we are only a phone call or email away. We take care of all of our customers until they are satisfied with our products and service. If it's not right, we will find a way to make it right. That's our promise.
We offer all of the following:
Free Gift(s) with Every Purchase
No Sales Tax
Returns within 30 Days (Some items have a 5% to 10% restocking fee)
Free Shipping on All Items Storewide
Excellent Customer Service (Phone, Email, and Live Chat)
Lifetime Phone Support and Troubleshooting
Manufacturer's Warranty on All Items
Extended Warranties Available at Extra Cost (Cover Accidental Damage)
We are very appreciative that you have taken the time to explore our website. My name is Evan, the owner here at Restore Mobility. My family and I are here to provide you with the best mobility products, for the best prices, and most importantly, with the best customer service. We all know how it goes when you buy something from a big box store... You might run into an issue with your product, and try to reach out to the customer service department, only to be put on hold for 15 minutes, or end up chatting with a robot. We want you to feel as though you are shopping in a local store in your hometown, where a great sense of warmness is felt upon entering, and there are friendly people waiting at the front counter to provide you with all of the answers to your questions. We value integrity and honesty, and we strive to provide exactly that for every single customer that we work with. Please never hesitate to email or call us with any questions and we will get back to you either immediately, or as soon as we see the notification that you have contacted us.
Price Match Guarantee
We are committed to offering you the best value for your dollar with the lowest prices — guaranteed! If you find a lower price (excluding shipping and handling) on an identical item anywhere in the U.S., we'll match it! Please follow the instructions below.
Before you place an order:
Email us at email@example.com and tell us:
- the specific title of the item you are interested in
- the lowest price that you have seen for the product
Then, we will adjust the price before your purchase.
After you've placed an order:
Email us at firstname.lastname@example.org and tell us:
- your order number
- the lowest price that you have seen for the product