Journey Adventure 4-Wheel Mobility Scooter

About the Journey Adventure Scooter:

The Adventure Mobility Scooter by Journey is designed to provide an exceptional level of stability, control, and comfort for individuals requiring mobility assistance. With its innovative four-wheel base and broad wheel design, this scooter ensures superior stability for both indoor and outdoor use. The scooter is equipped with a comfortable, full-swivel, height-adjustable seat and padded, flip-back, width-adjustable armrests to maximize rider comfort.

Despite its powerful performance and impressive range, the Adventure Mobility Scooter is compact and easily transportable, making it an ideal companion for those who wish to explore beyond their immediate surroundings. Whether running errands, exploring your neighborhood, or enjoying outdoor activities, this scooter offers reliability and convenience.

Key Features:

• Weight capacity of 300 lbs
• Easy-to-use tiller steering
• Variable speed settings
• Headlight and horn for added safety
• Easily switch to reverse
• Comfortable, full-swivel, height-adjustable seat
• Width-adjustable and flip-back-padded armrests
• Handy, removable basket with handle
• Rear reflectors and anti-tippers
• Four wheels for superior stability
  
• Range of up to 12.4 miles on a single charge
• Disassembles into manageable pieces for easy transport
• Heaviest part weighs only 33 lbs.

Specifications:

Weight Capacity: 300 lbs.
Turning Radius: 51.1"
Battery Range: 12.4 miles
Max Speed Range: 5 miles
Motor: 270 watt
Brakes: Electromagnetic brake
Length: 41.3"
Width: 19"
Height: 34.6"
Seat Width: 17.1"
Seat Height (from floor): 20-21.5"
Seat Depth: 14.2"
Front Wheels: 8" x 2.5"
Rear Wheels: 8" x 2.5"
Weight with Battery: 96 lbs.
Weight without Battery: 70 lbs.
Max Climbing Angle: 6° (ADA-compliant wheelchair ramps are 5° max.)
Battery: AGM Battery 24V 15Ah
Controller: Dynamic 50A
Battery Charger Input: 100-240 VAC, 50-60Hz, 1.2-0.5A, Class II
Battery Charger Output: 24VDC, 2.0A
Color Options: Blue and Red

Warranty:

• Coverage: 12 months from the original purchase date.
• Scope: Covers defects in materials, workmanship, and assembly under normal use.
• Components: Frame, mechanical, and electrical components, including the motor, are covered for 12 months. Battery, tires, fabric seat, seat back, and seat cushion are covered for 6 months.
• Exclusions: Does not cover damage from accidents, misuse, normal wear and tear, external factors, or unauthorized repairs.

Resources:

Owner's Manual Link

Video:

Shipping
After placing your order, please allow about 1 to 3 business days (Mon-Fri) to process your order and get it shipped out of the warehouse. After that, please allow another 4 to 5 days on the road. Generally, we tell our customers to expect a delivery within 5 to 8 total days from the day of purchase. We use standard ground shipping (UPS or FedEx) for most items, but larger items such as beds or recliners require freight shipping and usually take about 1 to 3 weeks for delivery. If you order a larger item that requires freight delivery, the shipping company will call you about a week before the estimated delivery date to schedule the drop off. Expedited shipping is currently not an option. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages. These shipping times are only estimates, as we occasionally experience delays due to supply chain issues.

Returns
If you have any issues with your item, we are just a phone call or email away. We offer returns within 30 days of the purchase date, except for FreeRider and EWheels products, which have a 14-day return policy. Please note that Journey, Tzora, and JBH items are non-returnable. To start a return, contact us at info@restoremobility.com or call 800-971-5369. To qualify, the item must be in new and unused condition, and in the original box and packaging. You will be responsible for return shipping fees and a 2.9% processing fee. Some items may have no restocking fee, while others may have a restocking fee ranging from 5% to 25%. Since every vendor is different, please inquire about your specific item for more details. Once your return is accepted, we will provide instructions on how and where to send your package. Please note that most add-on accessories and any white glove delivery fees are non-refundable.

Package Refusal
If you choose to refuse the package for any reason, it will be processed as a standard return, and all applicable return fees, including return shipping, restocking fees, and processing fees, will apply as outlined above.

Package Undeliverable
If the package cannot be delivered due to circumstances beyond our control (e.g., a blocked driveway or the delivery truck being unable to access your location) but you still wish to receive the package, you will be responsible for any re-delivery fees. Additionally, you will be responsible for covering any storage fees incurred during the time required to arrange a new delivery plan.

Damages/Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@restoremobility.com.

Exchanges
The fastest way to ensure you get what you want is to go through the return process for the item you have, and once the return is accepted, you would then make a separate purchase for the new item.

Cancellations
If you wish to cancel your order, please let us know as soon as possible. The sooner the better! In general, we will try to capture your payment at the time of shipment or after 7 days from the date of purchase to avoid any processing fees due to cancellation. However, if you choose to cancel your order after we have captured your payment, then you will be subject to a 2.9% processing fee.

Hello!

Why buy from us?

If you buy from us, you are supporting a small business. We operate with only 3 employees! And you can rest assured that if you have any issues with your item, we are only a phone call or email away. We only sell BRAND NEW equipment!

Also...

We offer all of the following:

• Free Gift(s) with Every Purchase
• No Sales Tax
• Free Shipping on All Items Storewide
• Excellent Customer Service (Phone, Email, and Live Chat)
• Lifetime Phone Support and Troubleshooting
• Manufacturer's Warranty on All Items
• Extended Warranties Available at Extra Cost (Cover Accidental Damage) 

We are very appreciative that you have taken the time to explore our website. My name is Evan, the owner here at Restore Mobility. My family and I are here to provide you with the best mobility products, for the best prices, and most importantly, with the best customer service. We all know how it goes when you buy something from a big box store... You might run into an issue with your product, and try to reach out to the customer service department, only to be put on hold for 15 minutes, or end up chatting with a robot. We want you to feel as though you are shopping in a local store in your hometown, where a great sense of warmness is felt upon entering, and there are friendly people waiting at the front counter to provide you with all of the answers to your questions. We value integrity and honesty, and we strive to provide exactly that for every single customer that we work with. Please never hesitate to email or call us with any questions and we will get back to you either immediately, or as soon as we see the notification that you have contacted us. 

Sincerely, 

-Evan
Owner

Price Match Guarantee

We are committed to offering you the best value for your dollar with the lowest prices — guaranteed! If you find a lower price (excluding shipping and handling) on an identical item anywhere in the U.S., we'll match it! Please follow the instructions below.

Before you place an order:

Email us at info@restoremobility.com and tell us:

- the specific title of the item you are interested in

- the lowest price that you have seen for the product

Then, we will adjust the price before your purchase.

After you've placed an order:

Email us at info@restoremobility.com and tell us:

- your order number

- the lowest price that you have seen for the product

Then, we will refund the appropriate amount.