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Special Spring Offer - Free Shipping & No Sales Tax until the end of March!
Special Spring Offer - Free Shipping & No Sales Tax until the end of March!

Journey Air Elite Lightweight Folding Power Chair by Journey Health

Save 6% Save 6%
Original price $3,199.00
Original price $3,199.00 - Original price $3,199.00
Original price $3,199.00
Current price $2,999.00
$2,999.00 - $2,999.00
Current price $2,999.00

LIMITED TIME ONLY
First time customers get 5% off
Discount code: RESTORE5
Not valid for all brands

Availability:
in stock, ready to be shipped

✔ Questions? Call Day or Night: 800-971-5369

✔ Lifetime Phone Support and Troubleshooting

✔ Free Shipping, No Sales Tax, Brand New

✔ Live Chat Available Every Day

✔ Guaranteed Lowest Price

✔ Authorized Dealer

  • Most items delivered within 5 to 8 days
  • Recliners and beds can take 1 to 3 weeks
  • Pay installments: Shop Pay at checkout
  • We take phone orders: 800-971-5369

About the Journey Air Elite

The Journey Air Elite is the world's lightest power chair, weighing only 26 pounds without the battery! Enjoy unparalleled performance with its powerful dual-drive system and easy-to-use joystick. Maneuver with ease indoors, fitting through doorways and pulling up to tables effortlessly. With electronic brakes, comfortable armrests, and a foldable design for transport and storage, this chair offers both convenience and safety. Experience the freedom of exploring dining, shopping, and sightseeing with a ten-mile range on a single charge. The carbon fiber frame ensures strength and durability, while the USB charging port adds convenience. Embrace a new level of mobility and independence with the Journey Air Elite wheelchair. 

Key Features:

  • Ultra-lightweight yet high-strength
  • Quick, responsive, and maneuverable
  • Electronic brakes for added safety
  • Comfortable and easy-to-operate with one finger
  • Joystick can switch to right or left side easily
  • Fits through doorways and pulls up to tables
  • Armrests lift up for easy transfer
  • Ten-mile range on a single charge with extra battery storage
  • Foldable for easy transport and storage
  • USB charging port for cell phones
  • Perfect for dining, shopping, sightseeing, and more!

Check out the videos below to see the Air Elite in action! 

Specifications

Overall Length: 35.4"
Overall Width: 22.8"
Overall Depth: 33.9"
Seat Height: 18.1"
Seat Width: 16.5"
Seat Depth: 15.7"
Arm Rest Height from Seat: 9.8"
Weight with Battery: 29.09 lbs
Weight without Battery: 26 lbs
Weight Capacity: 240 lbs
Max Speed: 3 mph
Max Rotation Radius: 35.4"
Max Climbing Angle: 
Braking Distance: 39.3" (on a level surface)
Battery Range: up to 10 miles
Frame: Carbon Fiber
Motor Type: 24 V / 150 W * 2
Battery Type: Lithium-Ion, 24 V / 10 Ah 
Max Output Current of Controller: 30 A
Max Output Current of Charger: 2 A
Front Wheels: 6.5" Flat Free Solid Tires
Rear Tires: 10.6" Flat Free Solid Tires
Color Options: Black Only  

Warranty

Journey Health & Lifestyle™ warrants all our products to be free from defects in materials, workmanship and assembly. A standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced. Contact Journey Health & Lifestyle™ before sending any product for warranty repair or replacement. Do not send any product without our prior written consent.

Limitations and Exclusions
This warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond the control of Journey Health & Lifestyle™.

Addendum
In addition to the previously cited provisions of the standard one-year warranty above, the frame, mechanical and electrical components including the motor of each mobility product in the Journey Health & Lifestyle™ mobility line is further specifically warrantied for the same twelve-month period. In addition, warrantied instead for a six- (6) month period are the originally supplied battery, tires, fabric seat, seat back and seat cushion, all guaranteed to be free from defects in materials and workmanship for a period of six (6) months from the original purchase date. 

If, within such warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall at the option of Journey Health & Lifestyle™ be repaired or replaced with new or refurbished product components. In some cases an installation kit with instructions may be provided to the owner to facilitate installation of a replacement product component. Warranty relating to mobility products does not include any labor charges incurred in product component installation. The warranty period of the repaired or replaced product shall terminate with the termination of the warranty period for the original product. The sole obligation of Journey Health & Lifestyle™, and the customer’s exclusive remedy under this warranty, shall be limited to such repaired or replaced product.


Videos





 


Resources

Owner's Manual 

 

 


Frequently Asked Questions


Where can I use the Journey Air Elite?

The Journey Air Elite can be used just about anywhere, indoors and out. It can handle a number of different terrains such as grass, carpet, dirt and more.

Will it fit through my doorways?

Thanks to the Journey Air Elite's sleek design it will fit through all doorways with ease.

What is the Journey Air Elite's weight capacity?

The Journey Air Elite is capable of carrying a person weighing up to 240 lbs.

Does it come in a larger size?

The Journey Air Elite is available only in one size. See the Product Specifications section for specific dimensions. The maximum user weight limit is 240 lbs.

I only have one good hand. Is the Journey Air Elite for me?

The Journey Air Elite is a one-handed, joystick-controlled chair. The joystick can even be installed on either side of the chair.

Is the Journey Air Elite Chair right for me if I am handicapped or disabled?

While many people use the Journey Air Elite Chair for many different reasons, the Journey Air Elite Chair is a personal electric vehicle. If you are fully restricted to a sitting position, the Journey Air Elite Chair may not be for you. You must be able to get in and out of the chair.

What is included with the Journey Air Elite Chair?

The Journey Air Elite Chair will require only a few simple steps out of the box before you can use it. Included is the battery, charger, footrests, anti-tippers and joystick.

Will Medicare help pay for my Journey Air Elite Chair?

Unfortunately, the Journey Air Elite Chair is not covered by Medicare at this time.

What accessories are available?

Accessories such as a cup/bottle holder, cane holder, extra thick seat cushion, spare batteries and spare tires are available.

Will the Journey Air Elite Chair fit under a desk or table?

Yes, the Journey Air Elite Chair will fit under a desk and table. All you have to do is flip up the armrests and slide right under.

Can I take my Journey Air Elite Chair on an airplane?

Yes, and here are a few things you need to know before taking your Journey Air Elite Chair on a plane. Your Journey Air Elite Chair should qualify as free baggage with most airlines, but you can call your airline prior to your trip to make sure. You can ride your Journey Air Elite Chair all the way up to the gate and down the jetway. As you get to the end of the jetway, you will need to remove the Journey Air Elite Chair battery from the back of the chair, fold your Journey Air Elite Chair and hand it to a flight attendant to stow it under the plane. Take the battery on the plane with you to your seat. Be sure to contact your specific airline to ask for their procedures for transporting a battery-powered vehicle, and see your Journey Air Elite USA User Manual for more info. Here is a link to the FAA regulations regarding battery-powered chairs.

Does the Journey Air Elite Chair have reverse mode?

Yes, the Journey Air Elite Chair does have a powered reverse.

Can I manually push the Journey Air Elite Chair?

The Journey Air Elite Chair can be pushed about easily when there is no rider in it; however, it is not specifically intended that seated users be pushed around in wheelchair fashion by others as an alternative to the chair's foremost purpose: a powered self-driving experience. (If you wish to prevent your Journey Air Elite Chair from being pushed from behind, you simply lock it in place.)

Is the footplate adjustable?

The swinging footplate is not adjustable; however, the Journey Air Elite Chair is designed to accommodate people of a wide variety of sizes.

Is the seat or backrest adjustable?

The seat and backrest are not adjustable. Some Journey Air Elite Chair owners with special comfort needs have chosen to add an additional cushion.

Can the Journey Air Elite Chair be used on heavily padded or thick carpet?

Customers that are close to the Journey Air Elite Chair's weight limit of 240 lbs may find that the Journey Air Elite Chair is a little more difficult to use on very thick or heavily padded carpet when operating on low speed. The solution is to simply increase your speed setting, thereby increasing the ability of the Journey Air Elite Chair to move around on these types of surfaces without significantly increasing speed.

How long will the battery last on a single charge?

Depending upon usage (speed, weight, etc.) the Journey Air Elite Chair's battery will last up to ten miles of use.

How long will the battery last before needing to replace it?

The short answer is it depends on the usage and conditions. The battery on average lasts for several years for many of our customers.

How long does it take to charge the battery?

Charging the battery takes 6-8 hours or less depending on the level of power already used. With a range of up to ten miles, most owners rarely run the battery all the way down in a single day.

How do I know if I need to charge the battery?

There is a battery indicator located on the control panel that tells you the battery life.

Is the battery included in the weight?

Yes, 29 pounds incudes the weight of the battery.

Will the charger work in foreign countries?

Yes. The charger will operate on on 100V or 220V, but you will need an inexpensive plug converter to fit the outlets of your foreign destination.

Shipping
After placing your order, please allow about 1 to 3 business days (Mon-Fri) to process your order and get it shipped out of the warehouse. After that, please allow another 4 to 5 days on the road. Generally, we tell our customers to expect a delivery within 5 to 8 total days from the day of purchase. We use standard ground shipping (UPS or FedEx) for most items, but larger items such as beds or recliners require freight shipping and usually take about 1 to 3 weeks for delivery. If you order a larger item that requires freight delivery, the shipping company will call you about a week before the estimated delivery date to schedule the drop off. Expedited shipping is currently not an option. We do not ship to Hawaii, Alaska, any U.S. Territory, APO/FPO, or any other international address. Please note that orders could arrive in multiple packages. These shipping times are only estimates, as we occasionally experience delays due to supply chain issues.

Returns
If you have any issues with your item, we are only a phone call or email away. We are happy to offer you a return within 30-days of the date of purchase. You will be responsible for any return shipping fees and a 2.9% processing fee. Lastly, some items may have no restocking fee, but some items may have a restocking fee that ranges anywhere between 5% to 20%. Every vendor is a little bit different, so please ask about your specific item for more information. To start a return, you can contact us at info@restoremobility.com or give us a call at 800-971-5369. To qualify for a return, the item must be in new/unused condition, and in the original box and packaging. Once your return is accepted, we’ll send you the instructions on how and where to send your package. Please note that most add-on accessories are non-refundable. Please also note that Journey UpBeds and Perfect Sleep Chairs are non-returnable items.

Damages/Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return. Once approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@restoremobility.com.

Exchanges
The fastest way to ensure you get what you want is to go through the return process for the item you have, and once the return is accepted, you would then make a separate purchase for the new item.

Cancellations
If you wish to cancel your order, please let us know as soon as possible. The sooner the better! In general, we will try to capture your payment at the time of shipment or after 7 days from the date of purchase to avoid any processing fees due to cancellation. However, if you choose to cancel your order after we have captured your payment, then you will be subject to a 2.9% processing fee.

Hello!

Why buy from us?

If you buy from us, you are supporting a small business. We operate with only 3 employees! And you can rest assured that if you have any issues with your item, we are only a phone call or email away. We take care of all of our customers until they are satisfied with our products and service. If it's not right, we will find a way to make it right. That's our promise.

Also...

We offer all of the following:

  • Free Gift(s) with Every Purchase
  • No Sales Tax
  • Returns within 30 Days (Some items have a 5% to 20% restocking fee)
  • Free Shipping on All Items Storewide
  • Excellent Customer Service (Phone, Email, and Live Chat)
  • Lifetime Phone Support and Troubleshooting
  • Manufacturer's Warranty on All Items
  • Extended Warranties Available at Extra Cost (Cover Accidental Damage) 

We are very appreciative that you have taken the time to explore our website. My name is Evan, the owner here at Restore Mobility. My family and I are here to provide you with the best mobility products, for the best prices, and most importantly, with the best customer service. We all know how it goes when you buy something from a big box store... You might run into an issue with your product, and try to reach out to the customer service department, only to be put on hold for 15 minutes, or end up chatting with a robot. We want you to feel as though you are shopping in a local store in your hometown, where a great sense of warmness is felt upon entering, and there are friendly people waiting at the front counter to provide you with all of the answers to your questions. We value integrity and honesty, and we strive to provide exactly that for every single customer that we work with. Please never hesitate to email or call us with any questions and we will get back to you either immediately, or as soon as we see the notification that you have contacted us. 

Sincerely, 

-Evan
Owner

Price Match Guarantee

We are committed to offering you the best value for your dollar with the lowest prices — guaranteed! If you find a lower price (excluding shipping and handling) on an identical item anywhere in the U.S., we'll match it! Please follow the instructions below.

Before you place an order:

Email us at info@restoremobility.com and tell us:

- the specific title of the item you are interested in

- the lowest price that you have seen for the product

Then, we will adjust the price before your purchase.

After you've placed an order:

Email us at info@restoremobility.com and tell us:

- your order number

- the lowest price that you have seen for the product

Then, we will refund the appropriate amount.

Customer Reviews

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Linda H.
Great chair

My husband have part of his foot amputated and couldn’t walk. This chair is great, really easy to use, folds up easily and fits in the back of the car. I can pick it up by my self. We have recommended it to several friends.